Package Expiry

Class packages at Emerge are valid for a set amount of time, and any unused sessions will expire after that period. Please double-check the timeframe when purchasing your package. Practising regularly helps you get the most out of your commitment. Packages are for personal use only and can’t be transferred to someone else.
 

Class Booking & Cancellation

Life moves, and plans shift—we get it. If you need to cancel a class, please do so at least 6 hours in advance so we can offer the spot to someone else. Late cancellations will be charged.
 

Late Arrival

Please arrive a few minutes early to settle in. If you do arrive late, you’re still welcome—just slip in quietly so the space remains calm for those already in practice.
 

Refund Policy

If something doesn’t feel right or you’ve had an issue with your experience at Emerge, please reach out. We're open to hearing from you and will respond with care. Refunds are considered case by case, and we’ll do our best to find a fair way forward.
 

Health & Safety

If you’re carrying an injury, illness, or anything you think we should know, please share it with your teacher before class begins. This helps us support you and offer a safe and considered experience.
 

Studio Etiquette

Help us hold a space that feels grounded and respectful for everyone:
• Switch off your phone.
• Keep voices low in the practice space.
• Leave shoes outside.
• Clean and return any props you use.

Simple things that help a lot.
 

Online Members

New practices and resources are added to our online library every month to support your practice wherever you are. If you’d like to cancel your online membership, just let us know. We’ll make it easy.
 

Schedule Changes

Every now and then, the schedule or teacher may need to shift. We’ll let you know as soon as possible if this happens and appreciate your flexibility.